Apart from sepago's professional IT services, the development of innovative software solutions and helpful tools represents a business division in its own right: sepago Research & Development (R&D). Driven by sepago's experience from large-scale IT projects, the well-rehearsed team of IT experts develops market-ready solutions for an efficient IT administration and application provisioning, in particular in enterprise environments.sepago R&D became known and noticed internationally with the presentation of sepagoPROFILE as a future-oriented solution for a consistent administration of user profiles.

In 2008, sepagoPROFILE was acquired by the market leader for terminal server system software, Citrix, and was integrated into the Citrix product range as the "User Profile Manager" (UPM) by the Citrix and sepago developers cooperating in partnership under a development agreement. The leading expertise in the area of user profiles is also reflected in the latest product by sepago R&D: Profile Migrator is the first software that offers a complete solution for the migration of user profiles of any arbitrary application in Windows operating systems. The product, marketed by sepago itself, reduces the previously unavoidable consequential costs of a migration and increases user satisfaction.

The sepago R&D team led by division and product manager Sascha Juch also offers various practical software tools als freeware for the community. Current technology themes surrounding Windows, user profiles and Citrix are discussed in R&D software architect Helge Klein's blog. As one of 28 CTPs (Citrix Technology Professionals) worldwide, Helge Klein is a recognized expert, not only in the Citrix world, but also on topics in the area of Windows Server technology.