Professional Managed Services for Citrix and Azure from sepago

As a partner to your IT team, we optimally complement your specialists. In our department, we are technically always a step ahead and always on an equal footing when it comes to communication. We see ourselves as more than just a solution provider—with our second- and third-level support, we offer reliable services with high-quality consulting.

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To ensure that tasks and responsibilities are clearly distributed, we check your individual requirements and put together the right service package for you.

Your advantages with sepago Managed Services

  • Our standardized ITIL-compliant approach effortlessly joins up with your IT service processes.
  • We take a large amount of the monitoring workload off your hands and help you proactively to prevent faults or quickly and comprehensively process them within guaranteed response times.
  • With our regular reports and personal communication, you are always up to date and able to improve the quality of your IT.
  • You gain more flexibility and time to achieve your strategic and operational goals, while we take care of the daily routines and ensure that the systems we look after are available reliably.
  • We secure your investment in Microsoft Azure and Citrix products.
  • No more staff-related bottlenecks: Our experts are always available at the agreed times.

More than just a service package—our managed services philosophy

We’ll watch your back and take responsibility for a subarea of your IT as if it were our own. We secure your IT operations with our services.

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Proactive operational assistance and support: identifying faults—preventing problems

  • Monitoring
  • Incident Management
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Reporting: informing—creating transparency

  • Service meeting
  • Account meeting for quality and further development
  • SLA, Patch, utilization and trend report
  • Health-Check report
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Maintenance: acting with foresight—gaining security

  • Patch Management
  • Health-Checks and documentation
  • Optimization of performance, automation
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Our managed services areas of application

One Managed Services provider—different use cases. The goal is always to minimize the technological and economic risks and ensure secure operations. Find out here in which areas of application the sepago Managed Services can make everyday work easier for your IT department.

Infrastructure Management


Application Delivery Controller
Gateway & Loadbalancing

Virtual Apps and Desktops
Worker, Controller, License Server, Studio, Director

Provisioning Services
Masterimage, Platformlayer (VDA)

Platform Management

Azure Platform as a Service (PaaS)
Security & Management
Web & Mobility
Hybrid Operations

Infrastructure Management


Azure Infrastructure as a Service (IaaS)

Desktop Management

Desktop as a Service (DaaS)

Managed Azure Virtual Desktop

Ansprechpartner Sebastian Fugmann
Sebastian Fugmann

Business Consultant

Convince yourself of our Managed Services packages

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